Araneta Street, Bacolod City

F & E Contact Number(s):

+6334 433-1181

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One Response to F & E (BACOLOD), INC.

  1. Al says:

    My experienced on this company is one of the worst. I’ve waited for about 4 hrs due to cut off time. After 3.5 hours they couldn’t fix my wheel alignment(which was never been an issue before). I was so pissed off with the Supervisor -Dante Gabo. Nakita nya and aware sya that the mechanic who’s working alone to my car was experiencing difficulty aligning it(looks new to the shop)he did nothing. In addition, any chief mechanics never offered any assistance instead they keep on asking na ibaba na yung sasakyan sa lifter because my susunod pa. I mean, my car is not yet done?why would you do that? so binaba nila yung car ko and transfer to the other side.

    We did a test drive 6-7 times and hindi parin nila ma aligned. My steering wheel is not on the right track. at kapag binitawan mo, the car will drag you on the other side of the road.

    I went there 11:50 am and after 3:30 pm and the alignment of my car went worst. The supervisor

    So the young mechanic told me to go back tomorrow morning and he will try to help me. he also mentioned that cheif mechanic should be helping him but they are not responding. The supervisor -Dante Gabo did a test drive for about 10-20 minutes.

    Bumalik sila with teh mechanic with my car and told me that it was good to go. WHAT THEY DID WHICH UPSET ME MORE IS THAT, they just align the steering wheel para to look aligned when you drive. I told the guy lets check on the computer and I insisted, thats teh time sabi nya wag nlng sir at bumalik ka nlng dito bukas at e fixed nati yan. It only means that they are just trying to trick me to let me go.The supervisor is walang modo. he did not even talked to me and explain the situtaion.I read your company mission and vission. what you are doing is not is not in accordance to your company objectives. I would highly DO NOT RECOMMEND TO USE THIS COMPANY-F & E (BACOLOD)!! VERY VERY POOR SERVICE.

    I left the shop and brought my car to the shop in front of Goldenfield and it only took them 20 minutes to align my wheels and everything was fixed.

    Your people need to understand and internalize your company mission and vission. Your supervisor and mechanics needs proper training.

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